Reservation FAQs

What is a lane reservation?

A lane reservation is pre-paid lane agreement set for a specific date/time at a designated center for a pre-selected number of people. Lane reservations allow us to guarantee lane availability for your group when you arrive - which means no long waits for you and your guests. Online lane reservations are available for groups with 12 guests or less looking for lanes over the next 14 days.

Is making a lane reservation required?

Reservations are not required, but always recommended to guarantee your space and take advantage of contactless payment.

Are shoe rentals required?

For your safety and the protection of our lanes, wearing bowling shoes during your reservation is required. We’ll automatically add one pair per person to your order when you reserve a lane. If you are bringing your own shoes, please contact a representative by calling 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.

How many guests can be in my reservation?

You can reserve a lane for groups of up to 12 people.

When can I reserve a lane online?

You can make lane reservations up to 14 days in advance online. Same-day reservations may be made up to 3 hours in advance Monday-Saturday until 7pm and up to 12pm on Sundays. If you would like to reserve lanes for a future date beyond the 15-day window, you can click here or call 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.

What if I don't see my desired date or time available online?

If your date or time is not available, we are here to help! If you are looking to reserve a lane more than 14 days in advance, consider booking an event online or call our team of experts where someone will assist you in reserving your lane at 866-211-3369, Monday through Saturday from 9:30am-9pm EST.

What does the 21+ time slot mean?

All guests must be 21 or over if any part of your reservation is held during a 21+ time slot.

Do I have to pay in full for my lane reservation?

Reservations are paid in full when reserving online to guarantee the lanes are held for your group.

What if I'm not sure about my party's final headcount?

We get it: sometimes plan change. An accurate headcount keeps us in the game! If you need to reduce your headcount, let us know up to 48 hours prior to the event date so we can reallocate the difference towards other items for your event (such as additional arcade credit or food & beverage). Same day changes are not guaranteed.