Alley FAQs

How do i check in for my reservation?

Upon arrival, check in with our staff at the front desk and provide the name you used to make your reservation. You will be asked to present the credit card you used to make the reservation and matching ID for verification before your reservation starts. We’ll introduce you to the team members overseeing your reservation, set you up with your lane(s) and let the fun begin!

What if I want bumpers during my reservation?

Then bumpers you shall have! Bumpers are available and can be requested at any time—even when you show up on the day of your reservation. If you haven't completed your reservation already, just indicate your request for bumpers in the "Special Requests" box in the online checkout process.

What if I want glow-in-the-dark bowling? (aka cosmic bowling)

We love cosmic bowling, too—it's lots of fun (especially for parties). The availability of cosmic bowling varies by center, so please contact your preferred center to see if it's possible to make your cosmic bowling dream come true.

What if my reservation ends but we'd like to stay longer?

As long as availability permits, you can always buy additional lane time the day of your reservation. Just ask your lane server—they'll be more than happy to assist you!

Should I arrive early for my reservation?

Due to the high volume of guests in our centers, especially on the weekends, we cannot guarantee any space will be available prior to the contracted time. If you’d like to arrive early, you are always welcome to enjoy our bar and lounge area, arcade, or other amenities that our centers offer!

What if we're late for the reservation?

While we do our best to accommodate all scheduled reservations, we cannot guarantee that we can extend the duration of your reservation if you or your guests arrive late. Based on availability, you can always purchase additional time if you wish to stay with us longer!

Can we order food during our reservation?

Of course! If you'd like to have food items served during your reservation, simply ask your lane server and he or she will be happy to tell you about all the additional menu options available for purchase during your reservation.

Can I bring my own food and drinks?

We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes if you’re celebrating a birthday. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.